Thank you for choosing lyriconshop.com! We want you to be satisfied with your purchase. If you are not satisfied with your order, please follow our refund and return policy.

  1. Return Period
    You may return your product within 30 days of receiving it. Requests received after this period will not be accepted.
  2. Return Requirements
    Products must be in their original condition, unopened, unused, and with all original packaging and accessories.
    If the product is defective or damaged, please contact Customer Service within 72 hours of receipt.
    Some items, such as electronics, may not be eligible for returns. Please review the product description before purchasing.
  3. Return Request
    To request a return, please follow the steps below:
    Contact Customer Service: Contact us via email at support@lyriconshop.com and provide your order number and reason for return.
    Obtain a Return Authorization: We will provide you with a Return Merchandise Authorization (RMA) number and a return address. Returning an Item: Please return the item along with all original packaging and accessories, and remember to include the return authorization number on the package.
  4. Refund Processing
    Once we receive and review your return, your refund will be processed within 3-5 business days.
    Refunds will be processed using your original payment method; additional processing time may be required before they are reflected in your account.
  5. Shipping and Fees
    Shipping costs for returns are generally the customer’s responsibility, unless the item is defective or shipped incorrectly.
    Please retain your proof of mailing for future inquiries.
  6. Exchange Policy
    If you would like to exchange an item, please first request a return and then place a new order after receiving your refund. For example, you can exchange for a different size or color.
  7. Questions and Support
    If you have any questions about this Refund and Return Policy or need further assistance, please feel free to contact our Customer Service team.

Thank you for choosing lyriconshop.com. We look forward to serving you with satisfaction!