Welcome to the FAQ page at lyriconshop.com. Here, you’ll find answers to frequently asked questions about our products, orders, and services. If you still have questions, please feel free to contact us.
- How do I place an order?
Placing an order is easy! Please follow these steps:
Browse our website and find the product you want to purchase.
Click the “Add to Cart” button.
Go to the shopping cart and check your items.
Click “Checkout” and enter your shipping and payment information.
Confirm your order information and complete the payment. - Can I change my order?
Once your order has been submitted and processed, you cannot make changes directly. However, you can contact our Customer Service team before your order ships to let us know of any changes you might need, and we’ll do our best to assist you. - How long does it take to process your order?
Once your order is confirmed, we typically process your order within 1-3 business days. Shipping time will vary depending on your location and the shipping method you selected. - How do I track my order?
Once your order ships, we’ll send a confirmation email with a tracking number and link. You can use your tracking number to check the status of your order in real time on the shipping company’s website. - What should I do if I received a damaged or incorrect item?
If you received a damaged or incorrect item, please contact our customer service team within 72 hours of receipt. We will provide instructions for returning the item and requesting a replacement or refund. - What is your refund policy?
You can return an item within 30 days of receipt. The item must be unused, in its original packaging, and include all accessories. For more details, please see our Return and Refund Policy. - What are your shipping costs?
Shipping costs depend on the shipping method you choose and the weight and size of your order. You can view shipping costs during checkout. We also offer promotions and free shipping offers from time to time. - How is my personal information secure?
We value your privacy and use the latest encryption technology to protect your personal information. For more details, please see our Privacy Policy. - Do you ship internationally?
Currently, we only ship within the United States. Please stay tuned for updates if we plan to expand international shipping.
Thank you for choosing lyriconshop.com! We look forward to providing you with excellent service!